Welfare Benefits and Debt advice

Our welfare advice service provides free and confidential advice and support to Irish people in need across a wide range of issues; from housing and accommodation, to employment, debt and benefits.

Welfare reform has had an increasing impact on the level of demand for services not only as more people have needed our support, but also as the number of issues individual clients are facing has increased.

Each issue compounds the next and we are finding people in increasingly dire situations, people are going without food, heat or even running water.

BIA runs a specialist welfare advice service for Irish and other community members. Each year we work with hundreds of people in Birmingham and the surrounding counties to improve their income, housing, access to health and social care services. We secure over half a million pound in benefits, grants, refunds and entitlements for our clients each year.

The Centre’s services are accredited by the Advice Quality Standard including Welfare Benefits Casework. The service is open, and fully accessible to all those who require information, advice and advocacy such as completing applications for Irish, UK benefits and tax concessions and support with accessing statutory services.

Several issues are dealt with at once including:

  • Welfare benefits
  • Housing
  • Debt
  • Community care
  • Irish welfare benefits
  • Applications for Irish Passports
  • Information on returning to Ireland
  • Representation at appeals
  • Support with accessing health and social care services
  • Access to BIA’s programme of activities

Get in touch to find out how we can help

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